Passenger Services Agent - Swissport , Logan Airport (4/19/2015)

Passenger Services Agent
Swissport International Ltd. - Boston, MA

To provide all necessary and required passenger/customer services as contracted by the customer to include but not be limited to reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, provide special passenger assistance, handle customer complaints and other duties as assigned. Responsibilities  Inspect and verify passenger documentation Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations Manage passenger baggage processing including handling and fee calculation if applicable Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance Direct passengers through Customs, Immigration, and Quarantine, as required Make public address announcements as required Assist Ramp Service Agents to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival Comply with all federal, state, municipal, airport authority and carrier security requirements and Swissport SOPs and policies Operate equipment to include the jet way, computer keyboards, and carrier specific reservation/ ticketing software Produce all required, work-related documentation Other duties as assigned Qualifications and Competencies High School diploma or GED equivalent Passionate about customer service and must have relevant work experience Excellent communication skills (written and verbal) in country specific language Additional languages desirable Commitment to continuous improvement Self motivated and able to work independently Attentive to detail and numerate Ability to follow processes and procedures and apply flexible approach when required Must be able to type and learn airline specific computer reservation/ ticketing software Willingness to work in inclement weather Equal Employment Opportunity Statement  Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.  20 days ago - save job » View or apply to job Recommended Jobs

Ramp Agent - PENN AIR - 4/19/2015

Ramp Agent PT- BOS
PenAir - Boston, MA

Ramp Agents conduct many of the operations relating to aircraft loading, unloading, marshalling, deicing/anti-icing, aircraft lavatory disposal. Other responsibilities include: Loading, unloading and distributing cargo onboard aircraft in accordance with PenAir procedures and instructions received from Ramp Leads. COMAT pickup and delivery.  Immediately reports to supervisor incidents that result in personal injury, damage to cargo, handling equipment, aircraft, or private property.  Operation of all GSE (Ground Support Equipment) in accordance with Company procedures and instructions. Report immediately malfunctions of GSE to Ramp Lead.  Maintain cleanliness and order of all station locations and areas including ramp, bag well, break room, etc. in accordance with instructions from supervisor.  Provide protection for all cargo in PenAir’s custody from pilferage and inclement weather.  Acceptance of cargo shipment from the air cargo handler to prepare flights in accordance of established procedures and/or instructions from Leads. Report immediately to the Lead on duty any unusual cargo loads inbound or outbound flight that may result in an irregular operation.  Expedite transfer baggage as soon as the local baggage has been delivered to the baggage claim area.  Comply with GSE preventative maintenance and washing to include garbage removal from equipment.  Assist in preparing forms connected with handling of cargo transfer manifest and all other records, as required.  Other duties assigned by the Ramp Agent Lead, Ramp Duty Supervisor, Ground Operations Manager, or Customer Service Manager in accordance with the Customer Service and Ramp Service manuals.  Qualifications include: High School diploma or equivalent required.  Must be at least 18 years old.  Must be authorized to work in the U.S.  Valid driver’s license with a good driving record required, defined by the following: DUI, DWI, reckless or negligent driving within the last five years, no suspensions, terminations or revocations in the last five years, and no more than three moving violations in the last two years.  Knowledge of operation of industrial equipment and previous experience preferred.  Exceptional interpersonal skills with an ability to get along with others.  Flexible to work varied shifts, weekends, holidays, required.  Able to lift up to 75 pounds on a frequent basis, required.  Able to obtain airport security clearance, required.  Able to accept a starting wage of $11.75 per hour (may vary depending on location), required.  Able to adapt to performing work according to set procedures.  Able to anticipate needs of others in a fast-paced environment.  Able to work at constant and quick pace for up to 2 hours at one time.  Able to learn quickly and understand and interpret flight schedules and airline flight destination information.  Must have good attendance and punctuality record.  Must have good written and verbal skills.  Must be able to work in changing elements.  Must be team oriented.  Must be able to do multiple job functions.  Able to actively promote and personally observe safety and secruity procedures, and uses equpment and materials properly. 26 days ago - save job » View or apply to job

CSA - American Airlines Customer Service - Logan Airport Boston

CSA - Airport Customer Service Agent
American Airlines - Boston, MA

POSITION TITLE: CSA - Airport Customer Service Agent POSITION PURPOSE: Provides passenger assistance at the ticket counter and gate areas by issuing tickets, checking baggage and assigning seats. PRINCIPAL DUTIES AND RESPONSIBILITIES: - Assists passengers with check-in procedures, including tagging baggage and issuing boarding passes - Sells tickets, processes ticket changes, creates and books reservations. - Ensures FAA, Company and airport regulations are followed. - Enforces safety/security measures and protects sensitive zones. - Facilitates the passenger boarding process. - As directed, implements standard procedures during overbooked, irregular flights and denied boarding situations. Solicits volunteers to free up seats, re-accommodates passengers by booking alternative flights and provides travel vouchers. - Logs in tickets and completes sales reports - Performs other related duties as required. - Must be at least 18 years of age. - High school diploma or equivalent - At least 2 years of customer service experience or the equivalent training/experience. - Must enjoy working with the public. - Demonstrates excellent interpersonal and verbal communication skills. - Must be self-motivated and detail oriented, with a positive/cooperative attitude and be able to function effectively as a team member. - Possesses basic computer skills with the ability to easily grasp the functionality and concepts of company software. - Ability to perform in a fast paced environment while maintaining a professional and effective approach to high-stress situations. - Willingness to perform repetitive tasks and demonstrates the ability to lift up to 70 lbs. - Ability to push/pull/move up to 200 lbs. (e.g., move passenger in wheelchair down/up jetway) - Ability to obtain jet bridge certification - Must be able to work varied hours, including nights, weekends and holidays. - Must be able to operate the jetbridge which is an enclosed, movable connector which extends from an airport terminal gate to an airplane, one would operate the jetbridge as they would a car. Equal Opportunity Employer/Disabled/Vets  11 days ago - save job » View or apply to job

D'Angelo - Assistant Manager - Randolph, MA (South Shore) 4/19/2015

Assistant Manager
D'Angelo - Randolph, MA

To assist the General Manager in operating the restaurant in a manner that will achieve corporate profit objectives, provide guest satisfaction, and help provide a friendly and enthusiastic work environment for all team members. Assists the General Manager in the daily operation of the restaurant and works at any station when necessary. As the Manager on Duty, ensures that the highest level of hospitality and service is provided to guests at all times. Ensures compliance with established food standards, food quality, preparation and production. Ensures compliance with prescribed standards in the areas of guest relations, labor costs, paper costs, restaurant safety and sanitation. Prepares and maintains personnel records, team member schedules, financial and administrative reports. Ensures all company operational procedures for the dining room, service area and kitchen are adhered to. Ensures that during the shift all specials, promotions, and marketing plans are presented according to company procedures. Ensures compliance with Federal, State, and local regulations. Responsible for decision making in the following areas: Team member position assignments Purchases in accordance with established inventory levels and budgets Disciplinary actions as needed while the Manager On Duty All those decisions required to effectively execute shift operations 16 days ago - save job » View or apply to job

JN Phillips Auto Glass trainee technician - Quincy MA

Auto Glass Technician Trainee
JN Phillips Auto Glass - Quincy, MA

JN Phillips is always looking for talented, dedicated individuals who share our commitment to providing the best service possible. We currently have the following position available: J.N. Phillips Auto Glass is currently seeking an Auto Glass Technician Trainee with superb attention to detail and superior customer service skills to join our team. Responsibilities: If you have mechanical aptitude, and are interested in working on cars, we’ll train you. A career in auto glass offers great earning potential with an excellent benefit package. We are looking for a self starting, team player, with the ability to provide excellent customer service; if you are willing to roll your sleeves up to learn the trade, we have an opportunity for you. Participate actively in industry training programs; strive to complete industry and supplier certification programs beyond entry level Willingness to learn new installation techniques, equipment and materials Promote sales and repeat business by practicing positive customer service skills with clients Communicates JNP’s glass values to customers Qualifications: High School Diploma or GED preferred Practices safe driving practices – must have a valid driver’s license and acceptable driving record Ability to lift and carry objects weighting up to 50 lbs. Ability to operate various hand and power tools Skilled in verbal communications and effective listening Attention to detail Team player JN Phillips Auto Glass is an affirmative action, equal opportunity employer  30+ days ago - save job » View or apply to job

Lyft Driver - boston area MA

Lyft Driver - Part Time
Lyft - Boston, MA

Be your own boss, set your own hours and get paid to drive. Lyft drivers make up to $1400/week. Apply to be a Lyft driver and be on the road earning money within a week. About Lyft: Lyft matches drivers with passengers who request rides through our smartphone app. Signing up to be a Lyft driver is the perfect opportunity for you to earn extra cash!  2 days ago - save job » View or apply to job Recommended Jobs Lyft Driver - Part Time Lyft - Boston, MA Lyft - 25 days ago Lyft Driver - Full Time (Independent Contract... Lyft - Boston, MA Lyft - 25 days ago

Wendy's Hamburgers - Crew Member - Summer Street Boston, MA 4/19/2015

Crew Member * Summer Street, Boston, MA
The Wendy's Company - Boston, MA

Discover what's right for you. At Wendy's, you'll find a fast-paced, high-energy environment where everyone on the team works together, and also knows how to have fun! As a Crew Member at Wendy's, you'll enjoy: Competitive pay and generous benefits, including employee meal discounts Flexible full-time or part-time work schedule that makes sense for you One-on-one, self-paced training, and promotion from within Opportunity to gain experience in all aspects of restaurant operations, from customer service to food prep, cash handling and opening/closing duties Defined career paths for those who are interested in a career at Wendy's If you're interested in a position that rewards your commitment, then Wendy's is right for you. We encourage you to complete our application process and look forward to discussing your place on the Wendy's team. The responsibilities and qualifications described above are for positions at Wendy's International, Inc. company-owned and operated restaurants. A large percentage of Wendy's restaurants are independently owned and operated franchised Wendy's restaurants. Job descriptions, compensation, benefits and other employment terms and conditions applicable to positions at independent franchised Wendy's Restaurants will vary and are determined solely by the Franchisee. Qualifications Our candidate has a strong customer focus, initiative, and a can-do attitude. We're looking for real team players who can take and receive direction well and accomplish many tasks during one of our action-packed shifts. Whether you're wearing a headset and manning the drive-thru, greeting customers and running the register, preparing menu items, loading stock or keeping the restaurant clean and inviting, your accuracy and attention to detail are qualities that will make you a star player on the Wendy's team. Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. ****************************************************************************** The following are examples of some, but not all, of the essential job functions of a Crew Member position at Wendy's: Physical Elements  Ability to stand for long periods Frequent bending, kneeling, lifting (25 - 50 pounds) Equipment Use  Ability to use Headset to take customer orders or to take or give direction Ability to use general restaurant equipment (e.g. warmer, fryer, slicer, grill, etc.) Performance Elements  Ability to come to work promptly and regularly Ability to take direction and work well with others Ability to accomplish multiple tasks within established timeframes Ability to concentrate and perform duties accurately Ability to learn and apply policies and procedures Ability to react to change productively and handle other tasks assigned Ability to complete all applicable training programs Working Conditions  Ability to work in a fast-paced environment that may involve exposure to noise, heat, cold or other elements  30+ days ago - save job » View or apply to job